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AURORKA [14]
3 years ago
6

"People who fight fire with fire usually end up with ashes," is a popular saying that can relate to upset customers.

Business
1 answer:
Ede4ka [16]3 years ago
5 0

Answer:

This popular saying applied to an organizational environment, can refer to upset customers in the sense that if your customers make any complaints or complaints about your products and services, you, as a professional representing the company, must be well prepared and trained to deal with this adverse situation in a way that is not a "person who fights fire with fire and ends up with ashes", that is, you must be well prepared to respond to the customer's problem in a friendly, fast way and that brings solutions that do it. return, and not in a way where the customer feels that their complaint has not been resolved well and will not do business with the company again.

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The management at Burgerjoy, a small restaurant, finds that the lower the price of hamburgers, the more hamburgers are sold. Thi
Anika [276]

Answer:

Negative linear

Explanation:

Negative linear is when two variables move in the opposite direction.  Movement by one variable causes the other to move in the opposite direction. Negative linear is similar to an indirect relationship between the variable.  For Bungerjoy, the variables are price and sales of hamburgers.

An observation has been made that if the price of hamburgers decreases, the sales increase. Changes in the price of the hamburgers will result in sales moving in the opposite direction.  Positive linear correction is when two variables move in the same direction.

3 0
3 years ago
A ________ system tracks all communications between the company and the customer, the purpose of each communication, and any nec
jeka94
Contact management is a system that tracks all communications between the company and the customer, the purpose of each communication, and any necessary follow-up.
4 0
2 years ago
Joseph runs a popular cafeteria chain. He currently has three branches in the city. He plans to enter a franchise contract with
vekshin1

Answer:

B. business format franchise

Explanation:

Under the business format model, the franchisee adopts the entire business operating systems of the franchisor. It means that the franchisee uses the franchisor's trademark, plans, and procedures. Goods and services offered by the franchisee will be identical and will bear the same prices as those of the franchisor.

Joseph plans to operate a business format model of a franchise. The franchisee will have to meet Joseph's standards of operations. For that to happen, Joseph must provide the following.

  1. Initial training
  2. Standardize build-out plans
  3. Operations manuals
  4. Continuous support
  5. Point-of-sale system education
  6. Key functionalities

Joseph has a responsibility to ensure the franchisee adhere to the standards agreement. It means he will have a supervisory role in management for the franchisee.

In return, Joseph will be earning commissions from each franchisee based on the income of each of them.

3 0
3 years ago
Until 1996, U.S. carmakers sent very few right-hand-drive cars to Japan while German carmakers exported several models with the
Alona [7]

Answer:

not satisfying customer needs on critical factors.

Explanation:

In this scenario American companies were supplying more of left hand side cars to Japan. When Japan needed more of the right hand side cars. They ignored the customer needs and instead gave him what he has little use for.

On the other hand Germany supplied Japan the specification of cars that they wanted.

American car manufacturers will be blamed for not satisfying customer needs on critical factor of right hand drive cars.

7 0
3 years ago
Managers can be classified in terms of either their level in the organization at which they work and or their area of specializa
777dan777 [17]

Answer is true.

Managers who are classified in terms of their level in the organization are known by titles such as store manager, assistant manager or co-manager.

Managers who are classified by their area of specialization have titles such as the marketing manager, the accounting manager or the sales manager.

5 0
3 years ago
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