Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
This is an example of "proximal goal".
Proximal objectives are best characterized as here and now and are instrumental in accomplishing distal objectives in which are long haul. The proximal objectives are the giving wellsprings of extra data in regards to exhibitions that isn't uncovered with a distal objective. It is basic that proximal objectives are more sensible to achieve the fulfillment on account of the time hole in getting the objectives. For a complex task, it would not bode well to have distal objectives set up in light of the fact that it at that point would set aside a long span of opportunity to close outcomes in a snappy way.
When the Federal Open Market Committee allows treasury securities to be sold in the open market, the result is a) decreases the money supply.
<h3 /><h3>What happens when treasury securities are sold?</h3>
When treasury securities are sold by the FOMC of the Federal Reserve, people will buy those securities which means that the Federal Reserve gets that money.
As a result, the money supply in the economy will decrease as the amount of money in the economy will be reduced by the amount that went to the Fed.
In conclusion, when treasury securities are sold on the open market, this decreases the money supply.
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Answer:
The ending inventory is $56,170 using the lower of cost and net realizable value.
Explanation:
With regards to the above, the conservative principle of accounting would be maintained by the company, hence would report its inventory at the lowest value.
Furniture [ 290 units × $94 each]
$27,260
Electronics [ 59 units × $490]
$28,910
Total ending inventory
$56,170
Vehicle manufacturers and mechanics suggest that an oil change is done at least B. B. every three months or 3,000 miles.
<h3>What is Car Maintenance?</h3>
This refers to the care that is given to a car or vehicle that contains an engine so it can continue to perform optimally.
Hence, we can see that based on the recommendations of mechanics and vehicle manufacturers, they believe that an oil change is necessary every 3 months or 3k miles.
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