Answer:
Right to examine goods before and after item delivery
Right to full refund on defective items.
Explanation:
The consumer protection act can be explained as act established by law. The act offers numerous benefits and protection to consumers from sellers and marketers against dubious and Unethical practices such as ; Ensuring that consumers or buyers of goods and services are shielded against unfair market treatment and practices, A fair, sustainable and accessible environment for consumers and so on.
The consumer protection act protects citizens against poor service delivery in ways such as :
The right to make selective product choices and examine genuineness of product before and after item delivery.
In cases where defective items are supplied, consumers have the right to make complaints, return and demand full refund of their payment or delivery of a faultless new product.