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xxTIMURxx [149]
3 years ago
14

Which of the following is one of the value gaps that can undermine customer experiences and can damage relationships?

Business
1 answer:
Butoxors [25]3 years ago
8 0

Answer:

Service Quality Gaps

Explanation:

Service Quality Gaps is one of the value gaps that can undermine customer experiences and can damage relationships.

This is because, customer satisfaction can be measured based on the service quality the customer receives, and if the customer is adequately satisfied, he would continue to patronise the company, but if he is not satisfied, it could damage relationships.

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For February, sales revenue is $700,000, sales commissions are 5% of sales, the sales manager's salary is $96,000, advertising e
ivolga24 [154]

Answer:

C. $241,000

Explanation:

Sales commission = $35,000              (5% of $ 700,000)

Salary of sales manager = $96,000

Advertising expenses = $90,000

Shipping expenses = $14,000               (2% of $ 700,000)

Miscellaneous selling expenses = $6,000          

($ 2,500 add 1/2 * 1% * $ 700,000)

Total = <u>$241,000</u>

5 0
3 years ago
A year after she assisted Thomas Engineering in making changes to an employee incentive plan, Kara, an OD consultant, is visitin
Sergeeva-Olga [200]

Answer:

The answer is: Evaluation stage

Explanation:

The evaluation stage (or phase) of organizational development comprises evaluation and closure. At this phase the OD consultant should be able to measure how successful her plan was. She should also gain important information about what other key aspects should be improved and elaborate future action plans. Organizational development work is not static, it should continuously receive and process feedback in order to keep readjusting itself to keep improving.

5 0
3 years ago
Great Lakes Packing has two bond issues outstanding. The first issue has a coupon rate of 3.82 percent, a par value of $2,000 pe
balu736 [363]

Answer:

3.1781

Explanation:

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3 0
3 years ago
Two alternatives, code-named x and y, are under consideration at guyer corporation. costs associated with the alternatives are l
nikdorinn [45]

Answer:

Two alternatives

Costs of alternatives:

The financial disadvantage of alternative y over alternative x is $28,800.

Explanation:

a) Data and Calculations:

Costs of alternatives:

                            alternative x       alternative y

materials costs    $ 45,000             $ 65,300

processing costs $ 49,400             $ 49,400

equipment rental $ 18,400              $ 18,400

occupancy costs  $ 17,600              $ 26,100

Total costs         $ 130,400           $ 159,200

Difference in costs = $28,800

b) The financial disadvantage of alternative y over alternative x is the increased cost incurred with alternative y over alternative x.  While the total cost of alternative x is $130,400, alternative y has a total cost of $159,200, which is $28,800 more than the total costs of alternative x.  The implication is that alternative y costs more than alternative x, making alternative x is a preferred alternative where cost is the determinant of the chosen option.

3 0
4 years ago
What are examples of intellectual property? Check all that apply.
laila [671]

Answer:

A painting and a story

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Explanation:

7 0
3 years ago
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