Answer:
The shape and rate parameters are
and
.
Step-by-step explanation:
Let <em>X</em> = service time for each individual.
The average service time is, <em>β</em> = 12 minutes.
The random variable follows an Exponential distribution with parameter,
.
The service time for the next 3 customers is,
<em>Z</em> = <em>X</em>₁ + <em>X</em>₂ + <em>X</em>₃
All the <em>X</em>
's are independent Exponential random variable.
The sum of independent Exponential random variables is known as a Gamma or Erlang random variable.
The random variable <em>Z</em> follows a Gamma distribution with parameters (<em>α</em>, <em>n</em>).
The parameters are:

Thus, the shape and rate parameters are
and
.
School to mall - 16 miles
mall to library - 30 miles
16²+30²=X²
256+900=X²
X²=1156
X=34
16+30=46
hypotenuse = 34
46-34=12
So Mike travel 12 miles more.
To solve -7y > 161, we divide both sides by -7 and we get y < -23. The inequality sign flipped because we divided both sides by a negative number.
To solve 7y > -161, we divide both sides by 7 and it leads to y > -23. The inequality sign does not flip in this case, because we are not dividing both sides by a negative number.
The similarities is that we end up with -23 on the right side, but the inequality signs are different.