Answer:
The correct answer would be, Tangibles.
Explanation:
Tangibles are the things that can be touched by hand. Anything that can be physically felt and touched are considered in the category of tangibles.
So in this question, the five service characteristics are Reliability, Responsiveness, Assurance, Empathy and Tangibles.
Now the hotel has been updating its rooms to meet the 21st century visitors' needs which were built in the 20th Century. The hotel management has spent millions in terms of improvements, renovation and adding new outdoor pool complex, which means that the company has spent and spends millions on the physical decoration and improvements of its hotel and its rooms. So these are the tangibles on which the company has spent a lot. These renovations focus on the Tangible Service Characteristic.
Explanation:
computers have changed the way people relate to one another and their living environment as well as how humans organise their work and their time
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<h3>
<u>Answer -</u></h3>
If one has been running a successful art and framing shop for three years and has decided to allow others to use his/her business name materials and methods in operating their own business for a fee. It may be called as a franchise agreement.
<h3>
<u>Explanation -</u></h3>
A franchise agreement allows the business owner to use the licensor's brand and method of doing business. The franchisor is the original or existing business owner who allows the other one to use his/her business name materials and methods in operating their own business.
A certain amount of fees is to be paid by the franchisee that may be called in the layman’s language as the licensee, who is supposed to pay the fee to the licensor (franchisor) are exchanged for the rights to use the franchisor's name is for a specific number of years.
Answer:
Explanation:
The file attached shows the full question
The picture attached shows the solution to the problem
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