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2 years ago

Suggest and explain four activities that would be ""customer focused"" in nature

Business

1 answer:

iren2701 [21]2 years ago

7 0

Answer:

1. Efficient customer-care

2. Personalization of products

3. A transparent distribution network

4. Requesting feedback from customers

Explanation:

An organization that is customer-focused has policies in place that are relatable to the customer and make his journey through the business easier.

Activities and policies that are customer-focused in nature include;

1. A well trained customer service personnel that listen to the needs of the customers, and solve them.

2. Designing of products that fit into the needs of customer segments shows that the organization has the customers at heart.

3. Honesty and clarity in dealing with customers at every stage of the business shows that the organization is customer-focused.

4. Feedback requests helps the organization know what the customer's concerns are and how to deal with them.

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The blank spaces will be filled by these words:
1) U<span>npredictability
2) Change

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3 years ago

A tax exempt municipality is considering the construction of a new municipal waste water treatment facility. Two different sites

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Answer:

The incremental benefit/cost ratio for Alt A is 2.15 and The incremental benefit/cost ratio for Alt B is 1.35

Explanation:

In order to calculate the incremental benefit/cost ratio for both of the two alternatives we would have to make the following calculations:

For ALT A

PV of benefits = $2,111,404 * [1-(1.06)^-75]/0.06 = $34,744,943.5

Therefore, incremental benefit cost ratio = $34,744,943.5/$16,161,644 = 2.15

The incremental benefit/cost ratio for Alt A is 2.15

For ALT B

incremental benefits = ($3,019,639 -$2,111,404) * [1-(1.06)^-75]/0.06 = $14,945,777.2

incremental benefits = $27,211,376 - $16,161,644 = $11,049,732

Therefore, incremental benefit cost ratio = $14,945,777.2/$11,049,732 = 1.35

The incremental benefit/cost ratio for Alt B is 1.35

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3 years ago

Keys Printing plans to issue a $1,000 par value, 20-year noncallable bond with a 7.00% annual coupon, paid semiannually. The com

Tresset [83]

Answer:

The WACC change if the new tax rate was adopted is - 0.35%

Explanation:

For computing the WACC change, first we have to determine the after tax cost of debt by applying the 40% and 45% tax rate which is shown below:

After tax Cost of debt = Cost of debt × ( 1- tax rate)

For 40% tax rate, it would be

= 7% × ( 1 - 40%)

= 4.2%

For 45% tax rate, it would be

= 7% × ( 1 - 45%)

= 3.85%

The change in WACC would be

= 3.85% - 4.2%

= - 0.35%

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2 years ago

A partnership liquidation occurs when a.a new partner is admitted b.the ownership interest of one partner is sold to a new partn

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Answer:

Correct answer is d, the assets are sold, liabilities paid and business operations terminated

Explanation:

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3 years ago

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2 years ago