Answer:
By answering more phone calls but providing worse service, you ARE being EFFICIENT but NOT <u>SATISFY CUSTOMERS' NEEDS</u>.
Explanation:
A worker's efficiency is measured by the total output per hour of labor. In this case, since you are answering more calls per hour, your efficiency is increasing (higher output per hour).
The quality of the service provided by a worker's is measured by the quality of their output (or performance), and if you satisfy your customers' needs. Since the service that you are providing is not that good, then your quality levels are decreasing.
You may be producing more services, but the services produced lack good quality.
It should be noted that in the Production Oriented Era,manufacturers focused on product innovation, rather than satisfying the needs of individual customers.
<h3>What is Production Oriented Era?</h3>
Production Oriented Era can be regarded as an era in which manufacturers were concerned with product innovation, they do this instead of meeting customers needs.
In this era Retailers were considered places to hold inventory until it was sold.
Learn more about Production Oriented Era at:
brainly.com/question/6264918
Answer:
137.77%
Explanation:
obviously the numbers are missing, so I looked for a similar question:
"A stock that sold for $26 per share at the beginning of the year was selling for $52 at the end of the year. If the stock paid a dividend of $9.82 per share, what is the simple interest rate on the investment in this stock? Consider the interest to be the increase in value plus the dividend."
- total interest received (your gain) = (year end market value - purchase price) + dividends received = ($52 - $26) + $9.82 = $35.82
- initial investment (purchase price) = $26
simple interest rate of return on investment = total interest received / initial investment = $35.82 / $26 = 1.3777 or 137.77%
<span>Each of these categories adds to the overall unemployment total. In this case, we would add all four values to find the total number of unemployed persons. (10+12+13+12) gives a total of 47 unemployed persons in the pool. Re-entrants and new entrants might sound like they are not unemployed, but these terms, per BLS definitions, are not yet employed so they do not leave the "unemployed" ranks.</span>
