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aksik [14]
3 years ago
10

Prime Computers is a company that sells computers and software. The company has a website that allows customers to post comments

about the computers and software it sells. Why is it important for this company to encourage customer feedback
Business
1 answer:
Oliga [24]3 years ago
5 0

Group of answer choices.

A. Most online shoppers will only buy products if they can voice their opinions about them after the purchase.

B. Most online shoppers search the Internet for ratings and reviews before making major purchase decisions.

C. Negative consumer feedback can actually attract more customer interest in the product.

D. Allowing consumer feedback makes it less likely that consumers will provide their feedback.

E. Consumers are more likely to say positive things about companies that value their opinions.

Answer:

B. Most online shoppers search the Internet for ratings and reviews before making major purchase decisions.

Explanation:

Customer relationship management can be defined as a strategic process which typically involves combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Thus, this set of employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.

This ultimately implies that, customer relationship management is focused on developing an ongoing connection between a business firm (organization) and all of its customers, as well as potential customers.

Hence, it is very important for Prime Computers to encourage customer feedback on its website and as a policy because most online shoppers (customers) usually engage in an online search in order to see other customer's ratings and reviews of company's product or service before making major purchase decisions.

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Alguien tiene un libro que me pueda compartir con relación a la temática de ¨Rendimiento y riesgo financiero¨ por favor lo ocupo
Amanda [17]

Te recomiendo el siguiente libro que te puede ayudar.

"La Sabiduría de las Finanzas. Descubre el lado humano en el mundo del riesgo y del rendimiento." El autor es Mihir A. Desai.  Hay otro que te puede servir que se llama "El Pequeño Libro de los Altos Rendimientos con Bajo Riesgo. El autor es "Pim Van Vliet. Ambos hablan del los riesgos de las inversiones y los rendimientos en un mundo volátil.

La otra opción es que busques otros libros de Administración y Finanzas en donde venga el subtema de riesgos y rendimientos, aunque podrían no estar tan completos como el desarrollo que le dan al tema en los libros mencionados.

3 0
3 years ago
Mike is driving over to his girlfriend's apartment and decides to buy some gum. He could stop in a gas station, go to any grocer
stepan [7]

Answer:

Intensive.

Explanation:

In this scenario, Mike is driving over to his girlfriend's apartment and decides to buy some gum. He could stop in a gas station, go to any grocery store, go to any discount store, or even buy some out of a vending machine. The reason Mike has so many options to buy gum is because chewing gum companies strive for intensive channel coverage.

An intensive channel coverage is a sales method which is typically focused on providing varieties of sales outlets or channels for customers to buy their desired products.

Companies operating under the intensive channel coverage, are usually aimed at saturating the market with their products, by using all available sales outlets.

<em>Hence, Mike had so many outlets where he could buy gum from because chewing gum companies strive for intensive channel coverage in order to reach out to potential customers. Other examples of companies that use the intensive coverage channel are cigarette, beer etc. </em>

5 0
3 years ago
Your local bakery gives you information on consumer purchasing habits for muffins and cupcakes. It tells you that, when the pric
raketka [301]

Answer:

c. 0.25

Explanation:

Cross-price elasticity = [(Q2-Q1/)((Q1-Q2)/2) * 100] / [(P2-P1/)((P1-P2)/2) * 100]

Cross-price elasticity = [(65-55)/((65+55)/2)*100] / [(2-1)/((1+2)/2)*100]

Cross-price elasticity = 16.6667/66.6667

Cross-price elasticity = 0.25000037

Cross-price elasticity = 0.25

8 0
2 years ago
Indicate which of the four perspectives in the balanced scorecard is most likely associated with the objectives that follow.
Musya8 [376]

Answer:

Note: The complete question is attached as picture below

Objectives                                         Most associated balanced scorecard

1. Percentage of repeat                    <em>Customer Perspective</em>

customers

2. Number of suggestions for          <em>Learning and Growth perspective</em>

improvement from employees

3. Contribution margin                      <em>Financial perspective</em>

4. Brand recognition                         <em>Customer Perspective</em>

5. Number of cross-trained              <em>Learning and Growth perspective</em>

employees

6. Amount of setup time                   <em>Internal process prospective</em>

6 0
2 years ago
On December 31, 2021, Perry Corporation leased equipment to Admiral Company for a five-year period. The annual lease payment, ex
ivanzaharov [21]

Answer:

$20,000

Explanation:

Calculation to determine by what amount will Perry's earnings increase due to this lease

Using this formula

Selling price=Fair value-Cost

Let plug in the formula

Selling price=$125,000-$105,000

Selling price=$20,000

Therefore The amount that Perry's earnings will increase due to this lease is $20,000

3 0
3 years ago
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