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Misha Larkins [42]
3 years ago
14

Accenture is helping a large retailer transform their online sales and services. The Data Analyst audits the client's customer j

ourney and maps out the kind of data they need to collect at each touch point. How does this help the client achieve their objectives?
Business
1 answer:
Vikentia [17]3 years ago
7 0

Answer: a. by updating their sales platform and adding new features

Explanation:

a. by updating their sales platform and adding new features

b. by shifting the focus away from the customer and towards new products or services

c. by identifying products that are poor sellers and removing them from the inventory

d. by increasing their customer knowledge and leveraging that information to improve customer experience.

From the question, we are informed that the data analyst audits the client's customer journey and then maps out the kind of data they will need to collect at every touch point.

This helps the client to achieve their objectives by updating their sales platform and adding new features. This is because we are informed at first that Accenture wants to help the retailer transform their online sales and services.

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