Answer:
(D) In organizations where employees expect clear directions.
Explanation:
Authoritarianism is coined from the word "authority". Authoritarianism is a system of ruling whereby the leader (Authoritative person or Dictator) gives all orders and doesn't expect to be questioned or argued with.
In organizations where employees expect clear directions, people who are high on authoritarianism will not do well, since they could switch orders indefinitely and expect no one to argue with them.
An authoritative boss could say that members of a department should submit their files to his desk by 3pm and then change his mind an hour to the deadline and send a new instruction that those employees should gather for a meeting (without their files) by 3pm.
Such confusion will impede the smooth running of day-to-day activities in that organization; especially as no one challenges the leader.
<span>In order to cut costs, most of the pay TV providers have incorporated large call centers where they hire poorly trained and low paid employees to answer customer calls. These employees lack incentive and generally don't care much about customers. One exception to the rule is DirecTV. They are known for the best customer service record in the industry. It uses outsourcing, but they have motivation, something lacking from other providers. Their reps get free satellite TV in their homes once they have been on the job for three months and are invited to special DirecTV events where they have chances to meet and greet celebrities and NFL stars. They are also given the ability to handle complaints themselves rather than just listening, noting and transferring calls.</span>
Answer
The answer and procedures of the exercise are attached in the following archives.
Explanation
You will find the procedures, formulas or necessary explanations in the archive attached below. If you have any question ask and I will aclare your doubts kindly.
Answer:
Explanation:
Bank Reconciliation: The bank reconciliation deals with the bank statement balance and the cash statement balance. The motive is to compare these two statements so that the organization can run in the smoothly manner.
There are various transactions due to which the bank statement balance and the cash statement balance do not match. To match these statements, we adjust the transactions accordingly.
The journal entries are shown below:
a. No journal entry required
b. Miscellaneous expense A/c Dr $16
To Cash A/c $16
(Being service charges is paid)
c. Cash A/c Dr $9 ($476 - $467)
To Utilities expense A/c $9
(Being correction is recorded)
d. No journal entry required
The preparation of the bank reconciliation statement is presented in the spreadsheet. Kindly find the attachment below:
