Answer:
a) employees can be motivated by open communication.
Explanation:
The answer is that Howie does not realize that employees can be motivated by open communication because by asking employees suggestions as to how jobs could be restructured to improve productivity, John Noble is trying to have a direct communication allowing employees to express their thoughts which will make them feel as part of the company and valued which will result in them feeling motivated to perform well in their job.
The other options are not right because employees won't be giving their opinions thinking on equity and ways to simplify job tasks are not the only suggestions that employees can provide.
Answer:D.
maintain a concerned expression
Explanation:
One of the main traits of a successful Custer service agent is empathy. When the customer is angry and one isaintaining a happy or pleaseant face, he will interprete it as lack of concern for his plight.
The best expression is to maintain a concerned expression that shows you sympathise with his situation and you have personalised the situation.
This sympathy is expressed as doing your best to effectively solve the customer problem.
Answer:
Explanation:
Given that:
a)
1$ = Can $1.12
It takes a value of 1 U.S dollar to have 1.12 Canadian dollars. This signifies that the U.S dollar is worth more than Canadian dollars.
b)
Assuming that the absolute Purchasing Power Parity PPP holds,
Since 1$ = Can $1.12, the cost in the United States of an Elkhead beer, if the price in Canada is Can$2.85 can be determined to be:
= 
= $2.545
c)
Yes, the U.S. dollar is selling at a premium relative to the Canadian dollar.
This is because we are being told that the spot exchange rate for the Canadian dollar is Can $1.12 & in six (6) months time the forward rate will be Can $1.14.
d)
The U.S dollar is expected to appreciate in value because it is trading at a premium in the forward market.
e)
Canada has higher interest rates. This determined by using the formula:
= 
where; n= numbers of years = 6 month/12 month = 0.5 year
Then;
= 0.0356
= 3.56%
Answer:
$510 million
Explanation:
If Stealth bank holds deposits of $600 million but has a current market value of $400 million, It holds reserves of $30 million and government bonds worth $80 million.
Therefore the value of the bank's total liabilities will be the fair value of the bank loans $400 million + reserves of $30 million and government bonds worth $80 million.
Hence, the value of the bank's total liabilities is $510 million
Answer:
$4,013.10.
$3,329.54.
Explanation:
If discount rate is 8%
PV of Cash Flows :
($830 / 1.08^1) + ($1,150 / 1.08^2) + ($1,410 / 1.08^3) + ($1,550 / 1.08^4)
$768.52 + $985.94 + $1,119.30 + $1,139.30
$4,013.10
If discount rate is 16%
PV of Cash Flows :
($830 / 1.16^1) + ($1,150 / 1.16^2) + ($1,410 / 1.16^3) + ($1,550 / 1.16^4)
$715.52 + $854.64 + $903.33 + $856.05
$3,329.54.
