Question

When evaluating platforms, what is the key factor in ensuring a platform addresses an organization's needs?

Answer 1

Answer: Having a clear understanding of key business objectives and mapping the platform against these objectives.

Explanation:

The platform was made to satisfy the needs of the business, anything less and it would be a failure. The way to evaluate it therefore would be to map the platform against the objectives of the organization to see if it fits such that it can help the company achieve those objectives.

Of course for this to happen one must be able to understand the objectives in the first place so that the platform can be adequately mapped.