Answer:
<u>Zone of tolerance</u>
Explanation:
Zone of tolerance with respect to a service refers to, the acceptable range to a customer, that lies between the perceived desired level of service expected and the minimum level of service acceptable.
The service which the customer anticipates or expects to be delivered by a firm is referred to as predicted service.
Customer expectations do not depict a single level of expectation, rather they follows a range of expectations. This range is represented as zone of tolerance.
If the service received lies in the zone of tolerance, the customer would be satisfied. If it is higher than the desired level, the customer would consider it exceptional.
In case the service received falls below the minimum level of acceptance, the customer would be disappointed and feel deceived or tricked.
Answer:
First line manager
Explanation:
First line managers are the lowest forms of managers in an organizational structure. They are the managers that deals with employees directly. They operate their departments by assigning work to the employees and monitoring their actions. In this case, the activities of Brian which included making sure they work their scheduled hours, watching them interact with customers and so on indicates that he is a First-Level Manager.
Answer:
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Answer:
Option (e) is correct.
Explanation:
Taxable Income:
= Net income per book - municipal bond interest + deduction for business meals + deduction for a net capital loss + deduction for federal income taxes
= $100,000 - $4,000 + 50% of $5,000 + $5,000 + $22,000
= $125,500
Eliot Corp.'s current earnings and profits (Current E&P) for 2014:
= Taxable Income + municipal bond interest - deduction for federal income taxes - deduction for a net capital loss
= $125,500 + $4,000 - $22,000 - $5,000
= $102,500
Answer:
B. the longrun profit would be negative.
Explanation:
A perfect competition is characterized by many buyers and sellers of homogenous goods and services. Market prices are set by the forces of demand and supply. There are no barriers to entry or exit of firms into the industry.
In the long run, firms earn zero economic profit. If in the short run firms are earning economic profit, in the long run firms would enter into the industry. This would drive economic profit to zero.
Also, if in the short run, firms are earning economic loss, in the long run, firms would exit the industry until economic profit falls to zero.
A firm would shut down in the short run if price is less than average variable cost and exit if it is making a loss
