Question

Ben buys an Olympus E-PL2 from Sony which starts malfunctioning. When he opts for an exchange, the customer representative says that an exchange or repair is not possible because the damage was of a physical nature and not covered under warranty. Which of the following consequences, if true, would be an example of consumer-to-consumer electronic commerce?A) Ben sells the Olympus E-PL2 to Balvinder Singh in India through eBay.com.B) Ben files an online suit against Sony.C) Ben files a complaint on Sony's Web site asking for an escalation.D) Ben buys a Canon G 12.E) Ben sells the Olympus E-PL2 to the world's largest used camera dealer KEH.com.

Answer 1

Answer:

Option A is correct.

Explanation:

Ben buys the following Sony's digital camera, that begins to defect. While requesting the alternative, the service agent notes that a replacement as well as remedy, isn't even necessary since the failure was of a practical behavior & did not fall within the range of their insurance.

However, He is offering that digital camera to Balvinder Singh in India via eBay.com because that device is under warranty it is not functioning properly so he sell his camera to another person.