Answer:
defining problems in a system
Explanation:
Problem-solving process involves various steps that help to solve a specific problem in a system. Problems can be of various types or arising from different angles.
However, when solving a problem be either at a workplace among employees, employee-employer, creating new products in the market, or it is about constructing a project for the client, every problem is solved based on certain principles and they often follow the same process.
This process is usually started with the step of "defining problems in a system." This is because it is from this stage where the team will have to analyze the problem based on its nature, stage, and indications. Hence, the team will know what problem they are facing.
After this stage, they will then generate alternative solutions to the problem in the second step.