Answer: This scenario demonstrates the PERISHABILITY quality of services.
Explanation: A Service Organisation can be defined as an organisation that practice the provision of such a service as economic activity.
Some of the qualities of Services include; variability; perishability; heterogeneity etc.
The perishability quality of service refers to the fact that services cannot be stored, warehoused, or inventoried and, therefore, are perishable.
Answer:
Marketing and distribution of a variety of products
Explanation:
Marketing refers to a business function whereby a marketer advertises and promotes goods and services with an objective to increase sales and at the same time ensure customer satisfaction. Marketing mix refers to essential marketing components for effective marketing.
Marketing mix comprises of product, place, price and promotion.
Distribution refers to activities which are aimed at making products available in the right markets at the right time and utilizes various channels of distributions such as retailers, wholesalers, intermediaries, etc.
In the given case, Starbucks, the renowned coffee maker, has formed alliances or collaborations so as to extend and strengthen their business. These strategic alliances help Starbucks create an effective distribution network and wide-reach marketing which subsequently helps in efficient operations and profitability.
Answer:
$38,500
Explanation:
Sheridan's ending cash balance can be calculated as;
= Beginning cash balance + cash provided by operating activities + cash provided by financing activities - cash used by investing activities
= $5,500 + $30,500 + $13,500 - $11,000
= $38,500
Therefore, the ending cash balance is $38,500
Answer:
This is an example of quality control
Explanation:
A production process usually involves the action of a variety of things that all perform specific functions towards a common goal, usually the production of a finished good or service. This therefor means that a type of management is needed to ensure that all these aspects are handled in such away that the set organizational needs are met. This can be broadly defined as management control. Management control involves the control and operation aspects of a production process to ensure that the organizational goals are met.
One aspect of management control that is very important in the production environment is quality control. Quality control involves the inspection of the production process and the products to determine the quality. The quality of the process and the products is usually measured against set organizational and production standards. This therefor means that if the process or the production quality falls below the standard, then the quality of the product can be said to be low while if the quality meet or surpass the standards then the quality is high.
Quality control helps companies identify areas that need to be improved, thus raising overall product value.
Answer: d) Analyze the bad news to see how it will affect his reader.
Explanation:
The first thing that Taylor should do is to analyze the bad news so that he can predict the likely effect on the client.
Once he predicts this, he can be able to deliver the bad news in such a way that the client would not be too annoyed by it. It would also allow him to offer alternatives that might be applicable and doable to the client.
