Answer: C. Complicate Marketing and Sales processes.
Explanation: Customer Relationship Management (CRM) is aimed at fostering a better and more efficient company to customer/client relationship. Customer Relationship Management provides platforms and services required to make customers feel comfortable and happy, thereby increasing client retention and influx and ultimately driving sales. Customers Relationship Management provides better customer service, efficient call center services by ensuring customers can easily make enquires and get adequate information, Ensure that deals are closed faster by providing adequate support for their staffs.
Complicating marketing and sales processes is against the duties and objectives of customer relationship management.
Answer:
See the explanation below
Explanation:
Share of net income = 30% × $40 million = $12 million
Dividend received = 20 million × $1 = $20 million
The journal are as follows:
<u>Details Dr ($'million) Cr ($'million) </u>
Investment in Nursery Supplies Inc. 63
Cash 63
<u><em>Being the cash payment for investment in Nursery Supplies Inc. </em></u>
Investment in Nursery Supplies Inc. 12
Investment income 12
<em><u>Being the a share of net income of Nursery Supplies Inc. </u></em>
Cash 20
Investment in Nursery Supplies Inc. 20
<u><em>Being dividend received from Investment in Nursery Supplies Inc. </em></u>
Answer:
a. must be aware of the firm's overall business and corporate strategies and the supply chain in which it participates.
Explanation:
A logistics/supply chain network transformation team should not only be knowledgeable about the specifics of the supply chain of the firm, but also about the firm's overal business strategy, in order to devise its own logistics/supply chain network transormation strategy, that is coherent with the general corporate strategy, and that improves upon it at the same time.