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Gnoma [55]
2 years ago
7

A popular hotel has continued to lose business in its room service food sales over the last five years. Using the Six Sigma DMAI

C process explain what you would do in each step of the process to improve the sales - provide relevant, practical details. What statistics would you apply and why?
Business
1 answer:
DaniilM [7]2 years ago
6 0

The correct answer to this open question is the following.

Using the Six Sigma DMAIC process, I will explain what I would do in each step of the process to improve the sales.

DMAIC stands for Define, Measure, Analyze, Improve, and control.

What I would do first is, of course, define the nature of the problem. To define exactly what is the root of the drop in sales in the hotel. That would allow me to establish proper goals and define a strategy to implement. If a need to do surveys to customers or unsatisfied clients, I would do that. Listening to customer feedback would provide the necessary information.

Then, I have to measure the performance of my employees. Monitoring and evaluate the productivity of the people who work in the organization.

I have to analyze if the productivity ratio of each employee to know if they are performing to the maximum of their capabilities.

In this case, I could use a Pareto chart or the 80-20 rule, to assess productivity in the company.

I have to pay attention to the causes of poor performance and poor quality service. There is an interesting analysis called Root Cause Analysis (RCA) that can be useful in this case.

Once identified and eliminated the root or causes of the problems, then it comes de Improve the process to enhance the performance in every area of the organization. I would have to get people on the same page and focus on one problem at a time to doing things right.

Another model that could be useful in this scenario would be Design of Experiments, commonly known as DOE, which helps resolve complex issues

Finally, the control of everything implementation and solution to confirm it has been established the right way with the desired results. This could be part of the continuing Quality Control process- The poke yoke system would be a good option to be contemplated.

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A​ check-processing center uses exponential smoothing to forecast the number of incoming checks each month. The number of checks
aliina [53]

Answer:

A. Forecast for July = 42.

B. Forecast for August = 42.45

C. Because of seasonality in the banking industry.

Explanation:

A. Forecast for July = Forecast for June + Smoothing constant x (Forecasting error)

                                 = 42 + 0.15 (42-42) = 42

B. Forecast for August = Forecast for July + 0.15 (Forecasting error)

                                      = 42 + 0.15 (45-42) = 42.45

C. Because there is a great deal of seasonality in the processing requirements of banking industry, this forecasting method (exponential smoothing) might not be appropriate for this situation.

5 0
2 years ago
Two employers, A and B, pay the same wage but Employer A faces a more inelastic supply curve of labor than Employer B. Both firm
Savatey [412]

Answer:

B.) Employer A will employ more capital than Employer B.

Explanation:

8 0
2 years ago
As time passes, fixed assets, other than land, lose their capacity to provide useful services. To account for this decrease in u
natta225 [31]

Answer:

depreciation

Explanation:

Based on the information provided within the question it can be said that the term that is being described in this question is called depreciation. This is the reduction in the value of an asset as time goes by, and is mainly due to the fact that the asset experiences wear and tear and is not in the same condition as it was when it was purchased, therefore there is less demand for it.

6 0
3 years ago
You plan on making a $235.15 monthly deposit into an account that pays 3.2% interest, compounded monthly, for 20 years. At the e
erma4kov [3.2K]

Answer:

Monthly payment = $769.27

Explanation:

First we have to determine the future value of the ordinary annuity:

Payment = $235.15

N = 20 * 12 = 240

Rate = 3.2% / 12 = 0.267%

Using a financial calculator and the FV function, the FV = $78,910.41

Again, using the financial calculator or Excel, you can determine the monthly payment:

N = 10 / 12 = 120

Rate = 0.267%

PV = $78,910.41

FV = $0

Monthly payment = $769.27

8 0
3 years ago
Liquidity refers to Group of answer choices the ease with which an asset is converted to the medium of exchange. the measurement
Pani-rosa [81]

Answer:

The correct answer is letter "A": the ease with which an asset is converted to the medium of exchange.

Explanation:

The liquidity of an asset reflects the ease with which it can be transformed from investment to cash. Liquid assets are those that can be transformed easily to cash and see little or no difference in the value of the assets when transformed. Illiquid assets are more difficult to convert and can result in a major decrease in value once converted.

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