(D) ask the callers name, number, and purpose of the call and tell him or her someone will call back in a few minutes. The other answers do not look professional,as for answer D, the caller will feel you really care about him or her, since you have taken their contact detail and you have assured them someone will call them back shortly. It shows as a business you but your callers need first.
The correct answer is letter "E": influencer, gatekeeper, and decider.
Explanation:
As Mark's business is family-owned, it implies all the decisions are not made only by him. Then, in purchasing a food concession trailers he will have to let the other members of the family know about this decision.
Mark already decided Century Industries is the best option to take for the trailers but needs to influence his point of view to his family members. In other words, Mark will be the gatekeeper between his family business and Century Industries.
The formula to determine the cash conversion cycle is shown below:
Cash Conversion Cycle = days inventory outstanding + days sales outstanding - days payables outstanding.
So as per the given situation, the first option i.e. discount retailer should have the negative cash conversion cycle as in other options it created the positive impact
