Answer:
Strategic planning
Explanation:
Strategic planning is defined as the process by which a business outlines direction and strategy. It also involves decision on how the business will allocate it's resources to achieve its strategic goals.
Strategic plan involves formulation of mission, vision, and plan of action that will make the business achieve set goals.
In this scenario top management of Wisniewski Automobile Parts Inc. has decided that the company's objective for the next two years will be to expand the overall business internationally. This is the strategic plan of the business for the next two years
Answer:
Referral
Explanation:
Referral is the term which is described as the act or way of telling someone or a person regarding the positive features or attribute of the business or the person, who is being referred by the person.
For example, referral is telling someone or person that the certain business or the person having a good product or the service, and then that person visit the place.
Under this scenario, Tom referred Tudor to contact them regarding the new game. So, it is an example which the Judy uses referral method or way with Tudor.
Answer:
His firm's DPMO is 12,083
Explanation:
The computation of the DPMO is shown below:
= (Total complaints ÷ total number of defects opportunity) × 1 million
where,
Total complaints = Shrinkage complaints + poor quality complaints + wear off complaints + fitting issue complaints
= 22 + 16 + 12 + 8
= 58 customers defects
And, the total number of defects opportunity would be equal to
= Number of t-shirts sold × number of possible complaints
= 1,200 × 4
= 4,800
Now put these values to the above formula
So, the value would be equal to
= (58 ÷ 4,800) × 1,000,000
= 12,083
Answer:
3200
Explanation:
The HHI is calculated by squaring the market share of each firm in the industry.
Market share = sales of a firm / total sales of firms in the industry
total sales of firms in the industry = 5 + 2 + 1 + 1 + 1 = 10
Market share of firm A = (5/10) x 100 = 50%
Market share of firm B = (2/10) x 100 = 20%
Market share of firm C, D, E = (1/10) x 100 = 10%
50² + 20² + 10² + 10² + 10² = 3200
