When it comes to having certain sales skills as a hotel manager, being able to really hear, learn about, and show customers that

Question

3 years ago

10

When it comes to having certain sales skills as a hotel manager, being able to really hear, learn about, and show customers that

the products/services you offer will meet their needs is a vital skill to have. When you show customers that you truly hear their needs, what sales skill are you practicing?
active listening
product knowledge
communication
confidence

Computers and Technology

1 answer:

Tju [1.3M] · Answer 1 · 2022-11-28T08:54:14+03:00

Answer:

Communication

Explanation:

The ability to communicate clearly when working with customers is a key skill because miscommunications can result in disappointment and frustration. The best customer service professionals know how to keep their communications with customers simple and leave nothing to doubt.