<span>A customer expects a support technician to be knowledgeable, patient, and friendly. The support technician must be knowledgeable to the degree that they solve the issue at hand, but can also give basic information to a customer.</span>
Answer:
Common Size Income Statement
Explanation:
In a common size income statement, each line item of the Income statement is expressed as a percentage of the sales amount for that period.
This helps in comparing performance of companies in different sectors or industries.
Answer:
(A) $144,000.
Explanation:
For computing the indirect costs allocated to the Commercial Department first we have to compute the per unit cost which is shown below:
Per unit cost = (Allocated department overhead indirect cost) ÷ (total number of direct labor hours)
= $396,000 ÷ 22,000
= $18
The total number of direct labor hours = Consumer + commercial
= 14,000 + 8,000
= 22,000
Now the indirect cost equal to
= Per unit cost × Commercial direct labor hours
= $18 × 8,000
= $144,000
Answer:
Relevance and faithful representation
Explanation:
The is a general consensus that accounting information must possess certain basic characteristics for it to be useful to the users of financial statement. The International Accounting Standards Board (1ASB) gave voice to this assertion when it prescribes some basic characteristics of accounting information which are 1. Understandability 2. Relevance 3. Reliability 4. Comparability. 5. Materiality. 6. <em>Faithful representation.</em> 7. Substance over Form. 8. Neutrality. 9. Prudence. 8. Timeliness. 9. Completeness.
Faithful representation is the requirement that financial statement must be accurate and must show a true and fair view of the position of the business.
Answer:
The expected return that IMI can provide subject to Johnson's risk constraint is 8.5%
Explanation:
Capital Market Line (CML)
Expected return on the market portfolio, E(
) = 12 %
Standard deviation on the market portfolio, σ
= 20%
Risk-free rate, 
= 5%
E(
) = + [ E(
) - ] × ( σ
÷ σ)
= 0.05 + [ 0.12 - 0.05] × (0.10 ÷ 0.20)
= 8.5%
