There's three possible answers I found. The first one being that they worked in a bike shop, the second is that they were self taught, and the third is that there was this guy named Charlie Taylor who worked for them and he pretty much built the engine of their first planes
The correct answer is north
This depends for example on where the individuals live and for example in many countries of Western Europe people might be relatively well informaed of their rights
But generally I believe people are not too empowered because:
1) they don't challenge unfavorable work contracts
2) they don't take sick leave even if they can
3) they don't challenge their supervisors out of fear of loosing a job
4) they rarely seek justice in court
5) they might not be aware of their right to sick leave for example