Question

Joaquin is at a car lot. A salesperson named Lucy has offered him a car he wants at a price that he agrees to accept. Lucy goes inside the staff room and a few minutes later a new salesperson—Sahana—comes out. Sahana tells Joaquin that there was actually a miscommunication and the price of the car is somewhat higher. What does research on compliance techniques suggest Joaquin will do?

Answer 1

Answer: He might get the car if it's still within his budget but would be disappointed in them for being unprofessional

Explanation:

Sales representative jobs are vital in organization, they are the face of most firms because they interact with the customers. When the sales representative gives inappropriate information to the customers it passes a wrong message which would result to trust issues. Joaquin might either still get the car if it's within his budget but would be disappointed for the unprofessionalism displayed by the sales representative for not knowing the current price of the product or might walk away to another car lot for confirmation.