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Sphinxa [80]
3 years ago
7

Which of the following is NOT a result of good customer service?

Business
1 answer:
ikadub [295]3 years ago
7 0

Answer:

Employees will take less pride in their job.

Explanation:

Customer relationship management (CRM) typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction.

Simply stated, CRM is a strategic process which typically involves collecting customer information for the purpose of improving a customer's future experience.

A good customer service involves providing a timely, upbeat, and quality level of service, as well as attentive feedbacks to the customers that patronizes an organization. Thus, it ensures that the needs or wants of the customers are attended to in a matter that reflects positively on an organization.

This ultimately implies that, employees taking less pride in their job is not a result of good customer service because they are groomed to enjoy proffering solutions to the buying-selling related problems faced by a customer, especially those that are within their capacity to solve.

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Anyone finna be friends with me
Andreyy89

Answer:

yupp

Explanation:

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3 0
2 years ago
You are 30 years old today and are considering studying for an MBA. You just received your annual salary of $50,000 and expect i
Liono4ka [1.6K]

Answer:

Yes, you should take the MBA because the NPV of taking the MBA is positive.

Explanation:

the total economic costs of taking the MBA program include the lost wages + the costs of taking the MBA and any interest you could have earned by investing it on something else = ($50,000 x 1.03) + ($50,000 x 1.03²) + (2 x $30,000 x 1.08) = $51,500 + $53,045 + $64,800 = $169,345

the present value of your total economic costs:

$51,500/1.08 + $53,045/1.08² + $32,400/1.08 + $32,400/1.08² = $47,685.19 + $45,477.54 + $30,000 + $27,777.78 = $150,940.51

if you continued to work, your salary at year 3 would be $54,636.35 and it would continue to increase by 3% every year. The salary that you can earn with an MBA is $80,000 and it will grow by 4% per year. I used an excel spreadsheet to calculate future salaries and the differential amount between them. Then I calculated the PV at the beginning of year 3 of the differential income.

The PV of the differential income today = $560,281.31 /1.08³ = $444,769.38

the NPV of taking an MBA = $444,769.38 - $150,940.51 = $293,828.87

6 0
3 years ago
Which of the following is considered important in a company's attempt to strengthen partner relationships? Group of answer choic
enot [183]

Answer:

All of the above are considered important in strengthening partner relationships

Explanation:

Partner relationship exists when two or more people come together to undertake a business venture. Profits and losses are between all partners.

Maintaining a good partner relationship ensures that the business performs and meets its goals.

A strategic path for objectives of the partners means the business does not only plan but executes its plans.

Shared vision and objectives ensures the partners work in harmony to achieve set targets.

The obejecives should be measureable, this sets realistic milestones.

Also shared vision and objectives should be formally agreed to by all parties.

8 0
3 years ago
Explain briefly what kind of Consumer Service is particularly open to an entrepreneur.
Crazy boy [7]

Answer:

Almost any Consumer Services enterprise is amenable to the entrepreneur, from personal services like pet care and yard maintenance to a clinical psychology and counseling practice. Particularly fertile in our current business landscape are Consumer Services tied to computers, electronics, the Internet, and social media.

Explanation:

3 0
3 years ago
Under SEC rules, filing of the Form 144, required when selling restricted stock, is the responsibility of the:________. A. issue
IRINA_888 [86]

Answer: C. seller

Explanation:

The filing of SEC Form 144 is the responsibility of a representative of the company that wishes to sell the stock. The company can be represented by an executive officer, a director, or a recognised affiliate of the company.

This form is filled when the restricted stock to be sold either exceeds 5,000 in number or would command a price greater than $50,000.

7 0
3 years ago
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