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Sphinxa [80]
3 years ago
7

Which of the following is NOT a result of good customer service?

Business
1 answer:
ikadub [295]3 years ago
7 0

Answer:

Employees will take less pride in their job.

Explanation:

Customer relationship management (CRM) typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction.

Simply stated, CRM is a strategic process which typically involves collecting customer information for the purpose of improving a customer's future experience.

A good customer service involves providing a timely, upbeat, and quality level of service, as well as attentive feedbacks to the customers that patronizes an organization. Thus, it ensures that the needs or wants of the customers are attended to in a matter that reflects positively on an organization.

This ultimately implies that, employees taking less pride in their job is not a result of good customer service because they are groomed to enjoy proffering solutions to the buying-selling related problems faced by a customer, especially those that are within their capacity to solve.

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Boney Corporation processes sugar beets that it purchases from farmers. Sugar beets are processed in batches. A batch of sugar b
padilas [110]

Answer

Financial advantage from further processing    $31

Explanation:

<em>A company should process further a product if the additional revenue from the split-off point is greater than than the further processing cost.  </em>

<em>Also note that all cost incurred up to the split-off point (the cost of crushing) are irrelevant to the decision to process further .  </em>

<em>                                                                                                     $</em>

Sales revenue after the split off point( 64+64)                       128

Sales revenue at the split-off point (16+47)                            <u> 63</u>

Additional sales revenue                                                          65

Further processing cost ( 15+19)                                              <u>(34 )</u>

<em>Net income after further processing                                        31</em>

Financial advantage from further processing    $31

4 0
3 years ago
Read 2 more answers
Your friend is nearing graduation and nervous about living on his own since he grew up in the same town where all his family liv
dezoksy [38]
I think d would be the best answer
4 0
3 years ago
A company is targeting consumers who have not purchased its products for several months. It is segmenting the consumer market ba
Nina [5.8K]

Answer:

Usage Rate.

Explanation:

A company is targeting consumers who have not purchased its products for several months. It is segmenting the consumer market based on usage rate. It is one of the type of behavioral segmentation where markets are segmented on the basis of consumers knowledge, response towards product, usage rate and attitude. Marketers divide the markets into nonusers, ex-users, potential users, first time users and regular users in order to target them accordingly.

3 0
3 years ago
Mike and Karen were divorced. Their only marital property was a personal residence with a fair market value of $1.5 million and
Soloha48 [4]

Answer:

Mike's recognized gain from the transfer of the house to him is:

$175,000

Explanation:

a) Data and Calculations:

Marital property = $1,500,000

Cost of property =  $575,000

Residual value =     $925,000

Alimony to Karen = $750,000 ($150,000 * 5)

Balance (Mike's) =  $175,000

$175,000 represents the excess of the fair market value of the marital property after deducting the cost of property and the alimony paid to Karen.  A gain of $175,000 is recognized by Mike after the property sale.

7 0
3 years ago
You work for a marketing firm that has just landed a contract with Run-of-the-Mills to help them promote three of their products
Semmy [17]

Answer;

Raskels = 0.8 Substitute

Kipples = -1 Complement

Explanation:

Cross-price

elasticity of demand , Complement

Raskels (-4%)/(-5%) = 0.8 Substitute

Kipples (5%)/(-5%) = -1 Complement

Recommended

Raskels No

Ripples Yes

Cross price elasticity = Percentage change in quantity demanded of a good/Percentage change in price of another good.

If it is positive, then it means that the good is a substitute and should not be advertised together.

And If it is complement, then the good is a complement and should be advertised together.

8 0
3 years ago
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