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Sphinxa [80]
3 years ago
7

Which of the following is NOT a result of good customer service?

Business
1 answer:
ikadub [295]3 years ago
7 0

Answer:

Employees will take less pride in their job.

Explanation:

Customer relationship management (CRM) typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction.

Simply stated, CRM is a strategic process which typically involves collecting customer information for the purpose of improving a customer's future experience.

A good customer service involves providing a timely, upbeat, and quality level of service, as well as attentive feedbacks to the customers that patronizes an organization. Thus, it ensures that the needs or wants of the customers are attended to in a matter that reflects positively on an organization.

This ultimately implies that, employees taking less pride in their job is not a result of good customer service because they are groomed to enjoy proffering solutions to the buying-selling related problems faced by a customer, especially those that are within their capacity to solve.

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Hobson Company bought the securities listed below during 2020. These securities were classified as trading securities. In its De
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Answer:

$50,800

Explanation:

Security     Cost       Fair value     Gain(loss)

X              371,000    343,500        -27,500  

Y              185,000     162,400        -22,600  

Z              <u>424,000</u>    <u>407,800</u>        <u>-16,200 </u>

Total        <u>980,000</u>    <u>913,700</u>         <u>-66,300</u>

Unrealized holding loss on Income statement ended June 30,2021 = $66,300 - $15,500 = $50,800

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3 years ago
How much money should Francesca set aside in her monthly budget in
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Answer: C. a reasonable amount that does not affect her quality of life.

Explanation:

7 0
3 years ago
Curtis needs to find an inexpensive technology that will enable his company's employees to share, organize, and update their rec
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A wiki is probably the best of the choices presented, because it's editable by everyone.  But wikis get out of control pretty quickly if nobody is assigned to be the wiki-keeper.

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Catherine, a resident of California, has been serving a federal government office for the last five years. Her superiors have al
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Answer:

B) did not file the complaint within 45 days of the event.

Explanation:

Time limits matter and in this case Catherine should have approached the Equal Employment Opportunity Commission before.

All she can do now is wait until next April and if her work is not properly recognized at that moment, then she should immediately file a complaint (at least before the 45 day limit expires).

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Discuss the logic underlying the use of three-sigma limits on Shewhart control charts. How will the chart respond if narrower li
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Answer:

The Shewhart control charts are charts used to monitor processes and behaviours in businesses statistically to ensure they are under control. They have been known to produce superb results especially with the use of the 3-sigma limits. The use of narrower limits provides practicality in testing more scenarios, the investigation of more causes and detection of more false causes.

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The use of the 3 sigma limits in the Shewhart control charts using narrow limits provides for better control of business enterprises by ensuring that more investigations and detection of false causes are conducted. Thes gives a much more specific range of results in practice compared to the wide range approach.

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