Facilitation and support are the most effective way to manage the resistant to a change because of adjustment problem.
People show resistant to a change. The most effective way is to handle the situation through facilitation and support.
A facilitator in any business is an individual that helps a group of people reach a unanimous decision. This involves providing a structure that promotes cooperative decision making. A facilitator never offers solutions and is not a leader instead, their role is to guide the group to explore options and discover solutions. As a result of this participation everyone assumes responsibility and commitment.
Support implies both financial assistance and providing agreement, comfort, protection and friendship all of which create a welcoming open work environment which is both encouraging and motivating.
While the other options are incorrect because:
a. manipulation and cooperation:
Manipulation is not a good practice for any type of workplace relationship as it sows distrust and discomfort.
c. explicit and implicit coercion:
Coercion is the act of forceful involuntary action under any manner of threat. this would simply push the workforce to quit.
d. centralization and micromanagement:
Micromanagement involves excessive supervision and limited task delegation and has a negative connotation as it shows the absence of freedom and confidence in the workforce.
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