Answer:
b. They are not specific
Explanation:
The main problem with service quality standards such as "be nice" or "do what the customers want" is that they are not specific. An individual may think that they are being nice, while another person may take that behavior as being sarcastic or "having an attitude". The same goes for "do what the customer wants" since there are things that an employee is not allowed to do at all.
Answer:
A home mortgage company creates a sales promotion with incentives for potential home buyers to take advantage of a particularly favourable interest rate.
Explanation:
Companies usually give numerous promotions to their valuable customers to increase the overall sales revenue. In the above scenario, if a home mortgage company creates a sales promotion which attracts customers to buy their product and take advantage of the favourable interest rate is an example of companies focusing on macroeconomic factors. Macroeconomic forces are important for any company to improve profits.
Answer:
E) existing factory has enough capacity to handle demand for the new products as well as the existing products.
Explanation:
If the existing factory doesn't have enough capacity to produce both the new product and existing ones, then if doesn't matter if the technology used is the same, or the new product is an extension of an existing product line, or existing human resources possess the abilities and knowledge required, or even if the product design is already complete or not.
If the factory's production capacity cannot handle the new product, then the company needs to expand the existing factory's production capacity or build a new facility.
These illustrations highlight the influence of competitive elements as a component of the external environment.
<h3>Is competition a part of the external environment?</h3>
By definition, the external environment includes all external forces and influences that have an impact on how businesses operate. Competitive, political, technological, and economic issues are included in the business environment variables.
<h3>What does external competition entail?</h3>
A business competes and operates in a dynamic external system known as a competitive environment. The marketplace in which you compete will be more competitive the more vendors there are of a given good or service.
<h3>Which elements influence the competitive environment?</h3>
From a microeconomics perspective, there are five fundamental variables that might affect competition: the characteristics of the product, the number of sellers, entrance barriers, the accessibility of information, and location.
learn more about competitive factors as part of the external environment here<u> brainly.com/question/15071676</u>
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Answer: Percentage change OCF = 27.96%.
Explanation:
Given that,
Output level = 59,000 units
Degree of operating leverage = 3.3
Output rises to 64,000 units,
Degree of Leverage = 
Percentage change OCF = Degree of Leverage × Percentage change in Quantity
= 
= 27.96%
