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Ivanshal [37]
3 years ago
13

Why does customer service matter

Business
1 answer:
Len [333]3 years ago
7 0

Answer:

Customer service matters because its supposed to help people with what they need or if something of yours got broken

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You are the owner of a smoothie shop in California. Afterhearing a podcast about customer relationship management (CRM), youdeci
Svetach [21]

Answer:

Average Customer Retention rate = 80%  

Average Value of Sales per year per customer = $120  

Average customer acquisition cost = Customer acquisition oriented market expenses per month/  

number of new customers acquired per month  

=\frac{1000}{25} = 40  

Average customer retention cost = $75  

CLV =[1/(1- Average customer retention rate)] x (average value of sales per year per customer)-(average customer acquisition cost + average customer retention cost)  

= [1/(1-0.8)] x 120-(40+75)

=$485  

A) Average customer retention rate =90%  

B) Average value of sales per year per customer = $125  

C) Average customer acquisition cost =$60  

D) Average customer retention cost =$100  

CLV = [1/(1- Average customer retention rate)] x (average value of sales per year per customer)-(average customer acquisition cost + average customer retention cost)  

= [1/(1-0.9)] x 125 - (60+100)

E) Customer Lifetime Value = 1090

Explanation:

Here are the spreadsheets.

3 0
3 years ago
First developed because of technological advances in human societies that created surplus resources.
alisha [4.7K]

Social first developed because of technological advances in human societies that created surplus resources. deviance is the kind of deviance that societies do not sanction using laws.

<h3>What is surplus resources?</h3>

Surplus is the amount of an asset or resource that exceeds the amount used. To calculate consumer surplus, simply divide the consumer's actual price by the amount they were willing to pay.

When you have more of something than you need or intend to use, you have a surplus. For example, if you cook a meal and there is food left over after everyone has eaten, you have a surplus of food.

A consumer surplus and a producer surplus are both components of an economic surplus. These two types of surplus are distinct, but both represent a specific gain for either the consumer or the producer.

To know more about surplus resources follow the link:

brainly.com/question/25219346

#SPJ4

6 0
1 year ago
In order to determine net cash provided by operating activities, a company must convert net income from an accrual basis to a ca
alexandr402 [8]
Both the direct method and the indirect method. Cash from operating activities usually introduces to the net cash arrival reported in the first section of the explanation of cash flows. Cash flow from operating activities also includes changes in working capital, such as increases or decreases in inventory, short-term debt, accounts receivable and accounts payable.
6 0
3 years ago
Activity based costing _____________
Ilia_Sergeevich [38]

Answer:

1. groups costs into meaningful buckets that are then distributed based on the activity or product they support.

Explanation:

Activity based costing basically categorizes various overheads into different activities, that leads to charge of overheads based on different activities.

In this manner overheads that shall be charged on some standard products based on the activities involved is charged accordingly, and not based on standard overhead allocation rate.

Basically the overheads are divided into various activities and then distributed  to each product based on the volume of activity in the manufacturing process of such activity.

7 0
3 years ago
Consider a project with free cash flows in one year of $90,000 in a weak economy or $117,000 in a strong economy, with each outc
lozanna [386]

Answer:

B) $90,000

Explanation:

The market value of the unlevered equity can be calculated using the following formula:

Expected value = Σpx

Where:

p = the probability of each outcome =50% in this case for both weak and strong economy.

x = the present value of cash flow for each outcome which is $90,000 in case of weak economy and $117,000 in case of strong economy.

Expected value= 0.50(90,000(1+15%)^-1)+0.50(117,000(1+15%)^-1)

                         =0.50(78,260.87)+0.50(101,739.13)

                         =$90,000

So the answer is B) $90,000

5 0
3 years ago
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