Mental grouping of similar objects is called a concept
Moves on to the next United hopes to no better
The category of behavior that Mrs.Brown is describing is immediacy.
Explanation
Immediacy is a way of communication that indicates comfort, closeness and willingness to communicate or connect with the receiver of the message. For example, in this case, immediacy is represented in Mrs.Brown behavior when she says she looks at the clients, hold their hands and sits next to them which makes them feel emotionally closer and safe with her.
I believe that it would be called adaption. This is when an organism learns how to survive in its habitat
Haiti and Dominican republic
