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kipiarov [429]
3 years ago
11

A customer service department has the following resolution response time data: Average Response Time First contact 0.25 hr. Serv

ice scheduling 0.50 hr. Wait for service 24.00 hrs. Service 1.50 hrs. Total resolution time 26.25 hrs. What is the value-added ratio (rounded to one decimal place) in this process?a. 91.4%b. 28.6%c. 5.7%d. 8.6%
Business
1 answer:
FinnZ [79.3K]3 years ago
8 0

Answer: 8.6%

Explanation:

Based on the scenario that is given in the question, the formula for calculating Value-added ratio is:

= Value added time/Total resolution time

where,

Value added time = First contact + Service scheduling + Service

=0.25 + 0.50 + 1.50

= 2.25 hrs.

Value-added ratio will now be:

= 2.25 / 26.25

= 0.086

= 8.6%

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Answer:

"D"

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4 0
2 years ago
Rivera Company has several processing departments. Costs charged to the Assembly Department for November 2020 totaled $2,288,076
Xelga [282]

Answer:

Using the FIFO cost method:

beginning WIP 34,600 units

materials $79,000 (100% complete)

conversion $48,200 (30% complete, 70% remaining = 24,220 EU)

units started 662,700

materials added $1,594,520

conversion costs added $566,356

ending WIP 24,100

100% complete for materials

40% complete for conversion = 9,640 EU

units completed and transferred out = 34,600 + 662,700 - 24,100 = 673,200

units started and completed = 662,700 - 34,600 - 24,100 = 604,000

total equivalent units for the month:

materials 662,700

conversion = 24,220 + 604,000 + 9,640 = 637,860

total cost per EU:

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total = $3.294

cost of ending WIP:

materials = 24,100 x $2.4061 = $57,987

conversion = 9,640 x $0.8879 = $8,559.36 ≈ $8,559

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3 0
2 years ago
Select the correct statement regarding the contribution margin ratio. Multiple Choice The contribution margin ratio equals contr
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Answer:

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Explanation:

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This can even be done by \frac{Total\:Contribution\:}{Total\:Sales}

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Whenever there is an increase in variable cost it decreases the contribution.

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The contribution margin ratio can be calculated using either total amounts or per unit amounts.

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anygoal [31]

Answer:

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Answer:

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