Answer:
Demographic Environment
Explanation:
When looking at the macroenvironmet and the likely changes happening in there, one seems to look at the broader condition of the economy which can be impacted by the monetary and fiscal policies, as well as employment and inflation rates.
The demographic environment is part of the six forces of the microenvironment and should be considered first amongst the three items listed. With this, a company can be able to identify the exact target markets needed for their respective products or services
.
Answer: OPTION E
Explanation: Mission refers to the ultimate goal that a business organisation has. It is the end point towards which all the procedures and activities of the business is to be carried out.
It is the future determining factor of a business. In nowadays the business is operating at a very high level with different functional area. These areas have different activities to perform and are useful in different ways by the organisation.
Thus, every functional area could have its different mission to complete.
I think it’s D I don’t know if I’m wrong or right but D sounds right
Answer:
Customer relationship management (CRM).
Explanation:
CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Therefore, these employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.
This ultimately implies that, customer relationship is focused on developing an ongoing connection between a business firm (organization) and all of its customers, as well as potential customers. The fundamentals of customer relationship is based on improving marketing communications, sales support, technical assistance and customer service so as to bring satisfaction to the customers.
Hence, the degree of satisfaction received by customers throughout their lifecycle is largely dependent on customer relationship management.
I think the most appropriate answer would be B.
I hope it helped you!