Answer:
Don't respond to it. Either leave it there, or just delete it. It is most likely spam or a scammer trying to get your information. Don't respond, please.
All drivers
All drivers who share the road with an impaired driver are at risk.
The answer is C) heater box
You cant go to a specialist if you cannot figure it out or to someone who knows how to hack because the way iCloud is set up you wont be able to unless you can factory reset it by downloading jail break