Question

Imagine that you are the customer service manager for a restaurant. Recently, several of your customers became ill, some seriously, from an ingredient that was mishandled by your supplier. Write a letter or memo to the media to communicate your company's position on this matter and restore the public's confidence in your restaurant. In your letter, be sure to describe the source of the problem and your company's response.

Answer 1

We sincerely apologise to the customer's that have fallen ill from our food we have thoroughly gone through our ingredients and have located what has made people sick. We have taken that ingredient out of our product. We also have taken precautions to  make sure we have safe ingredients.