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Lyrx [107]
3 years ago
8

Provide an example of an organization that continuously maintains and improves customer satisfaction through a TQM approach. Inc

lude specific examples of how customer satisfaction is improved by company initiatives. In your responses to peers, compare and contrast the organization chosen by a peer with the one you chose. How might each organization benefit from the other's experiences with improving customer satisfaction
Business
1 answer:
Semenov [28]3 years ago
6 0

Answer:

Customers require value for money.

Explanation:

Total Quality Management TQM is an approach to make the product best for its customers and work towards customer satisfaction. Customers demands may be different, some customers require value for money while others just go for brand image. Some customers like online shopping while other prefer buying the product after watching its specs. The motive of a business is to satisfy the needs of all of its customers. Coca Cola beverages company has also focused on satisfying its customers. It responds to the various flavor requirements by its customers and has introduced more than 5 flavored drinks. The quality of any drink is not compromised and it aims to provide value for money to its customers.

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The Maple Grove Hotel manager has collected data on the number of rooms occupied each evening for the past 700 nights. The fewes
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Answer: 65

Explanation:

10 or <65

(430-11)/8 =52.375, 11-1 =10+52.375 =62.375-->65

3 0
3 years ago
Simon Company's year-end balance sheets follow. Current Yr 1 Yr Ago 2 Yrs Ago At December 31 Assets Cash Accounts receivable, ne
weqwewe [10]

Answer:

1a. Current ratio = Current assets / Current Liabilities

Current year = $224,517 / $120168 = 1.88 : 1

1 years ago = $175,652 / $70,310 = 2.50 : 1

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1b. The Current ratio worse over three years period

2a. Acid test ratio = (Cash + Investment + Account Receivables) / Current liabilities

Current year = ($29,328 + $0 + $83,351) / $120,168 = 0.94 : 1

1 year ago = ($32,285 + $0 + $57,663) / $70,310 = 1.28 : 1

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2b. The Acid test ratio are worse over three years period

8 0
3 years ago
Derek plans to retire on his 65th birthday. However, he plans to work part-time until he turns 75.00. During these years of part
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Pension plans are a type of retirement plan in which the employee and employer make contributions. These contributions are invested and to be received upon retirement. In most all cases pension plans are tax exempt. The two types of pension plans are defined benefit plans and defined contribution plans. A defined benefit plan guarantees an amount upon retirement no matter how the investment performed. A defined contribution plan is not a guaranteed amount and heavily depends on the investment performance.
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Duggins Veterinary Supplies can issue perpetual preferred stock at a price of $75 a share with an annual dividend of $6.00 a sha
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2 years ago
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A diversified portfolio of small-cap growth stocks would not be appropriate for an investor nearing retirement, a young investor is better equipped to take on that risk and can take advantage accordingly. <span>I hope my answer has come to your help. God bless and have a nice day ahead!

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