1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
schepotkina [342]
3 years ago
7

Emilia bought some Japanese sushi at the grocery store for $14. When she got it home and served it to her family, it tasted ranc

id. She brought the sushi back the next day and was given a full refund with no questions asked. Evidence indicates that successful handling of product and service failures as in Emilia's situation leads to _______.
Business
1 answer:
coldgirl [10]3 years ago
8 0

Answer:

higher levels of customer loyalty.

Explanation:

CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Therefore, this employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.

CRM means collecting information about the customer for the purpose of improving their future experience.

In this scenario, Emilia bought some Japanese sushi at the grocery store for $14. When she got it home and served it to her family, it tasted rancid. She brought the sushi back the next day and was given a full refund with no questions asked.

This evidence indicates that successful handling of product and service failures as in Emilia's situation leads to higher levels of customer loyalty and as such they would stick to patronizing the business firm or service provider.

This ultimately implies that, in order to gain loyalty from your customers, it is very important and necessary that you treat them right, listen to their complaints, and resolve any business related issue because customers are always right.

You might be interested in
which is not following is not considered a debit? A) online billing payment B) check cashed C) ATM withdraws D) interest earned
11111nata11111 [884]

Interest Earned (apex)

7 0
3 years ago
Which of the following statements about the monetary aggregates is true?
igomit [66]

Answer: D. When you transfer funds from your savings account to your checking account, M1 increases and M2 stays the same.

Explanation:

1. Since M2 = M1 + Saving deposit + Time deposits + Money Market deposit of individuals, then from the options given, the true statement about the monetary aggregate is that when you transfer funds from your savings account to your checking account, M1 increases and M2 stays the same. Therefore, the fire option is D.

2. Your second question isn't well written but let's assume some figures in order to solve the question.

Let's say,

Currency = $863.2 billion

Demand deposit = $573.5 billion

Traveler's cheque = $3.8 billion

Savings deposit = $5237.8

Other checkable deposit = $319

Therefore, the total M1 amount in this economy will be:

M1 = Currency + Demand deposit + Travelers check + Other checkable deposits

= 863.2 + 573.5 + 3.8 + 319

= $1759.5 billion

7 0
3 years ago
Fadia Ammunition Inc., a firm controlled and managed by the government of Fadia, is the only company that has the license to pro
Leto [7]

Answer:

C. Monopoly

Explanation:

Monopoly is when their is a single seller selling a unique product. Fadia is the only company that has the license to produce defense arms in the country. (defense arms is a unique product)

5 0
3 years ago
PLS HELP ME :(
Contact [7]

Answer:

im pretty sure it would be A

Explanation:

4 0
3 years ago
Read 2 more answers
Gives 2 examples of an advocacy campaign and discusses two ways it can create awareness
gizmo_the_mogwai [7]

Two examples of an advocacy campaign:

Earth hours - This campaign was started in Australia to promote and protect the environment. ...

Sweetie - This campaign was directed to tackle the sexual exploitation problem and global child trafficking, through a computer-generated child called sweetie.

It uses a creative and unique technique to get people's attention.

6 0
3 years ago
Other questions:
  • Two drivers—tom and jerry—each drive up to a gas station. before looking at the price, each places an order. tom says, "i'd like
    10·1 answer
  • Central University has a demand level of 80 units per day, for a particular toner cartridge in the student computer labs each ye
    15·1 answer
  • Moon flower cosmetics company executives are aware that their asian customer base is interested in advanced skin care treatments
    11·1 answer
  • Which of the following scenarios most accurately reflects the concept of scarcity?
    12·1 answer
  • The ledger of Shamrock, Inc. on March 31, 2017, includes the following selected accounts before adjusting entries.
    9·1 answer
  • Consider the following Specific Factors model. Suppose two countries, Home and Foreign, produce two goods, timber and television
    7·1 answer
  • Several months ago, a restaurant developed a new appetizer that is a hit with customers. Many customers go to the restaurant jus
    11·1 answer
  • Question 5 of 10
    14·1 answer
  • What are the 5 characteristics of objectives
    11·2 answers
  • The cost method that will yield an ending inventory value that is somewhere between possible high and low costs (prices) using t
    8·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!