Answer:
Ally Bank is emphasizing the Empathy dimension of service quality
Explanation:
Empathy -
It refers to the practice of providing proper attention and help to consumers , is referred to as empathy .
In companies these practice is done in order to help the consumers in the best possible manner , which will in turn help the company with good feedback and profit .
Hence , from the given scenario of the question ,
The correct answer is empathy .
Answer:
a. $3.5 per share
b. $1.49 per share
c. $38.38 per share
d. 1.93 times
Explanation:
The computation is shown below:
a. Earning per share = (Net income) ÷ (Number of shares)
where,
Net income = Additions to retained earnings + cash dividends
= $261,000 + $194,000
= $455,000
So, the earning per share equal to
= $455,000 ÷ 130,000 shares
= $3.5 per share
b. Dividend per share = (Total dividend) ÷ (number of shares)
= ($194,000) ÷ (130,000 shares)
= $1.49 per share
c. Book value per share = (Total equity) ÷ (number of shares)
= ($4,990,000) ÷ (130,000 shares)
= $38.38 per share
d. Market to book ratio = (Market price per share) ÷ (book value per share)
= $74 ÷ $38.38
= 1.93 times
<h3>
Explanation:</h3><h3>Part (a):</h3>
Solved part is attached as an image.
<h3>
Part (b):</h3>
Let us first determine the amount required of each item to produce 1 bracket.
From the attached diagram, we can see that to manufacture 1 bracket, quantity of each item needed is,
Base = 1
Spring = 2
Clamp = 1 + 4 = 5
Housing = 2
Handle = (1 * 1) + (4 * 1) = 5
Casting = (1 * 1) + (4 * 1) = 5
Bearing = 2 * 2 = 4
Shaft = 2 * 1 = 2
Hence, for 50 Brackets, quantity of each item required will be,
Base = 1 * 50 = 50
Spring = 2 * 50 = 100
Clamp = 5 * 50 = 250
Housing = 2 * 50 = 100
Handle = 5 * 50 = 250
Casting = 5 * 50 = 250
Bearing = 4 * 50 = 200
Shaft = 2 * 50 = 100
<em>NOTE: The above quantities give exclusive quantities required for each item. In actual practice, we won't have to purchase base, clamp & housing separately as the will be assembled from their components which are already procured.</em>
<h3>Part (c):</h3>
As 25 bases are already in stock, parts for them will not be needed. I will refer the quantities subtracted due to this by indicating (B). Similarly, quantities subtracted due to clamps will be indicated as (C).
Base = 50 - 25 = 25
Spring = 50
Clamp = 250 - 100 - 25(B) = 125
Housing = 100 - (2*25)(B) = 50
Handle = 1 * 125 = 125
Casting = 1 * 125 = 125
Bearing = 2 * 50 = 100
Shaft = 1 * 50 = 50
<span>The herfindahl-hirschman index is the measure of the percentage market share of each firm summed over the largest 50 firms in a market.
HHI is the measure of market concentration. It is the commonly accepted measure. if H</span>erfindahl-Hirschman index is low and its four firm concentration ratio is low then the market is considered competitive.