A clear expression of a firm's Organizational purpose will detail why an organization exists, what problems it wishes to solve, and who it wants to be to every person it touches through its work.
<h3>What is a firms organizational purpose?</h3>
This is a terminology that is used to refer to the objectives of the firm as well as the goals and what it hopes to achieve.
It helps to highlight the problems in the society that it wishes to solve and all of its goals.
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Answer: The correct answer is "Cause-related marketing".
Explanation: This is an example of <u>Cause-related marketing.</u>
Cause-related marketing is a type of corporate social responsibility activity, for which a business promotion campaign has a dual purpose: to increase profitability and improve society.
In this case, the supermarket chain seeks to increase its sales, promoting that 1% of these will be donated to local after-school programs for underprivileged youth.
Answer:
<u>Customer satisfaction.</u>
Explanation:
Customer satisfaction is an extremely relevant factor for a company as it can directly influence the success or failure of a business.
The whole experience that the customer will have with your company will influence their perception and decision to re-establish relationships with the organization. The company should pay attention to the set of determinants responsible for customer satisfaction, the product must meet their needs, service and service should be cordial and optimized to clarify doubts and assist in the process of purchase and customer loyalty.
So on that issue, an employee like Sharon will negatively impact customer satisfaction, which has not been answered and badly answered. What the organization can do to improve this cycle is to invest in employee training and motivational policies that help increase job satisfaction and thereby increase customer satisfaction.
