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Furkat [3]
2 years ago
7

Experience the Tour de France (ETF) is a specialty travel agent. They arrange vacations for amateur cyclists who want to experie

nce the Tour de France by riding through one or more stages in the race. They have 4 people who take calls from clients. Each call lasts on average 25 minutes with a standard deviation of 50 minutes. A call arrives on average every 20 minutes with a standard deviation of 20 minutes.
(Round your answer to 2 decimal places.)
On average, how many minutes does a caller wait before talking to an agent?
Business
1 answer:
OlgaM077 [116]2 years ago
8 0

Answer:

18 minutes.

Explanation:

The standard deviation for the call time is 50 minutes while the average call duration is 25 minutes. The caller has to wait for sometime before the agent answers it because they have 4 agents who take up the calls from the clients. A call arrives every 20 minutes with a standard deviation of 20 minutes. In the given scenario the waiting time can be calculated using the formula below:

t = ( Ф * standard deviation + average call duration * standard deviation )

Solving the equation we get 18 minutes.

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3 years ago
Assuming that a marketing research study will answer important questions and reduce uncertainty associated with the proposed pro
scoray [572]

Answer:

The correct answer is C. Is top management committed to the study?

Explanation:

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7 0
3 years ago
__________ is a type of segmentation in which the company strategically focuses on targeting a smaller market with particular ne
ludmilkaskok [199]

Answer:

niche marketing

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Niche marketing -

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7 0
2 years ago
Free ponts <br> im only doing this bc i hate my life<br> and put se.xy anime grils on ur answer
Alex787 [66]

Answer:

I need these points really bad thx so much!!!!

6 0
2 years ago
No one answered my question​
olga2289 [7]
Well what was your question maybe i can help
4 0
3 years ago
Read 2 more answers
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