In my opinion, people might want to stay in the lower class because of the unwanted attention that you get if you drive around a flashy car, and anything that could get you noticed. This resistance can be overcome by being your true self, without the fear of being judged badly by anyone.
Answer: a. Sales prospect
When a potential customer becomes serious about the purchase and is likely to buy the product, the customer becomes a sales prospect.
Explanation:
A sales prospect is known to be an act of looking out for new customers, persuading them to buy products and in the process, they become potential customers. There are various method in which a salesperson or seller can get a potential prospects, some of which are through referral and direct contact with the prospects. Hence, sales prospects increase and improve the number of customers that a company has.
I would say a technical program certificate, i hope i helped, have an amazing day :)