I believe THE ANSWER IS A,D
The Aborigines found themselves in a situation were they were systematically assimilated into a new culture without being able to do anything. The children where taken away from their parents, and they were raised by people that were of British descent or were educated in British based institutions. That led to the children learning only what their British parents and institutions were teaching them, thus not being able to preserve anything from the Aboriginal culture.
Also, there were forced marriages between the British settlers and the Aboriginal women with the purpose of ethnically wiping out the Aborigines in few generations. That was one of the worst methods that has been used for destroying indigenous people.
It is considered to be important and in a way of calming down the customer as having to listen and understand them is a way of letting them know that you care about them and their current situation. This will enable them to vent on their problems and to prevent them from having to burst out in an outrage if you-- as an employee, fail to recognize your customer's needs.
The First Amendment protects the right of individuals and groups to petition the US government. People with particular economic or social concerns often form interest groups to influence lawmakers to act on their behalf. Powerful and influential groups called political action committees have also arisen to finance political campaigns, mostly on a national level.