This is a religious reason.
This desire was the motivation of the crusaders who wanted to bring Jerusalem, and other sites that witness the life of Jesus, into the hands of the Christians, and away from the Muslims, so that Christians can worship in this sites.
According to the gaps model of service quality, Kevin's beliefs can be best described as <u>customer expectations</u>.
What is Gap's Model?
Product Managers from all sectors can utilize SERVQUAL (service quality gap model), a technique for measuring service quality gaps. Identifying gaps between client expectations and the actual services offered at various levels of service delivery is the goal of this model.
5 gaps in service quality model:
The five gaps in the service quality gap model are Knowledge, Policy, Communication, Delivery, and Customer. The five gaps model of service quality is known as the Gap model. The gap model of service quality analyzes gaps and problems between organizations and their customers.
Learn more about the Gaps model here:
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Following are the three strategies;
1) first strategy is that eat more.
2) Drink slowly, do not drink too fast.
3) third strategy is that limit your drink before you go, for avoiding driving while impaired.