1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Nimfa-mama [501]
2 years ago
11

What should customer service representatives use to achieve a win-win outcome between customers and their employer?

Business
1 answer:
rodikova [14]2 years ago
3 0

Answer:

i think it is the 3rd one I'm not sure but I need help on one of mine and it would be really good if you can help me I will appreciateit

You might be interested in
Two accountants for the firm of Elwes and Wright are arguing about the merits of presenting an income statement in a multiple-st
suter [353]

Answer:

1. For the Year Ended December 31,2014

2. Revenues

3. Sales Revenue $96,639

4. Rent Revenue $17,230

5. Total Revenues $113869

(Sales Revenue $96,639 + Rent Revenue $17,369)

6. Expenses

7. Cost of Goods Sold $60,570

8. Selling Expenses $17,567

9. Administrative Expenses $9,138

10. Interest Expense $1,860

11. Total Expenses $89135

(Cost of Goods Sold $60,570 + Selling Expenses $17,567 + Administrative Expenses $9,138 +Interest Expense $1,860)

12. Income Before Income Tax $24,734

13. Income Tax Expense $9,070

14. Net Income/Loss $15,664

(Income Before Income Tax  $24,734 - Income Tax Expense $9,070)

15. Earnings Per Share $0.38

Earnings per share = ($15,664 ÷ 40,550) = $0.38

Explanation:

Two accountants for the firm of Elwes and Wright are arguing about the merits of presenting an income statement in a multiple-step versus a single-step format. The discussion involves the following 2014 info related to P. Bride Company. ($000 omitted).

From the information given, we can arranged the values as follows into a balance sheet

1. For the Year Ended December 31,2014

2. Revenues

3. Sales Revenue $96,639

4. Rent Revenue $17,230

5. Total Revenues $113869

(Sales Revenue $96,639 + Rent Revenue $17,369)

6. Expenses

7. Cost of Goods Sold $60,570

8. Selling Expenses $17,567

9. Administrative Expenses $9,138

10. Interest Expense $1,860

11. Total Expenses $89135

(Cost of Goods Sold $60,570 + Selling Expenses $17,567 + Administrative Expenses $9,138 +Interest Expense $1,860)

12. Income Before Income Tax $24,734

13. Income Tax Expense $9,070

14. Net Income/Loss $15,664

(Income Before Income Tax  $24,734 - Income Tax Expense $9,070)

15. Earnings Per Share $0.38

Earnings per share = ($15,664 ÷ 40,550) = $0.38

7 0
3 years ago
Read 2 more answers
7. DuPont Identity. X Corp. has net income of $20 million, Sales of $100 million, asset turnover of .6, and debt-equity ratio of
goldfiish [28.3K]

Answer:

Explanation:

Net Income = 20m

Sales = 100m

Debt-equity ration = 40%

Asset turnover = 0.60

A)

Profit Margin = Net Income / Sales  = $20 million / $100 million  = 20%

Equity Multiplier = 1 + Debt-Equity Ratio  = 1 + 0.40  = 1.40

Return on Equity = Profit Margin * Asset Turnover * Equity Multiplier               = 20% * 0.60 * 1.40  = 16.80%

B)

Debt-equity ratio = 60%

Equity Multiplier = 1 + Debt-Equity Ratio  = 1 + 0.60  = 1.60

Return on Equity = Profit Margin * Asset Turnover * Equity Multiplier  = 20% * 0.60 * 1.60 = 19.20%

As calculations provide, if debt-equity ratio increases to 60%, Return on equity will increase by 2.40% (19.20% - 16.80%)

7 0
3 years ago
You currently own shares in Buckeye Mutual Fund (BMF). Your broker calls and recommends buying shares in a small-capitalization
GarryVolchara [31]

Answer:

Option D is the correct option

Explanation:

To find the optimal fund to combine with risk free rate of return, we will use Coefficient of variation,

Coefficient of variation(CoV) = Standard Deviation/Expected Return

CoV of Buckeye = 14%/20% = 0.7

CoV of Wolverine = 11%/12% = 0.9167

So, higher the CoV higher the risk, we will take Buckeye to combine with Risk Free Return.

Hence, Option A

- Required target return of portfolio = 22%

Risk Free return = 8%

Buckeye Return = 20%

Let the weight of Buckeye be X ,& weight of risk free be (1-X)

Required return = (WRF)*(RRF) + (WB)*(RB)

22 = (1-X)(8) + (X)(20)

22 = 8-8X + 20X

14 = 12X

X = 1.17

SO, weight of Buckeye is 1.17 or 117%

while weight of Risk free is -0.17 (1-1.17) or -17%

Hence, ans is OPTION D

7 0
3 years ago
Coyne Corporation is evaluating a capital investment opportunity. This project would require an initial investment of $30,000 to
postnew [5]

Answer:

A. $41,120.

Explanation:

Year    Description          Cash flow           Present [email protected]%

0       Equipment cost      ($30,000)                    ($30,000)

1-4      Additional CF           $24,000                    $69,929.10

4        Residual value            $2,000                       $1,184.16

Present value total                                                 $41,113.26

Based on the above calculation, the answer shall be A. $41,120.

8 0
3 years ago
Production Budget
Yakvenalex [24]

Answer:

Stillwater Designs

<u>Production Budget for S12L7 </u>

For the Year Ended December 31, 20X1

                                                     1st Qtr.       2nd Qtr.      3rd Qtr.      4th Qtr.

Sales                                              1,120           3,080         7,840          6,440

Desired ending inventory              616            1,568          1,228            252

Total needs                                   1,736           4,648         9,068          6,692

Less: Beginning inventory             (340)          (616)          (1,568)         (1,228)

Units produced                           1,396            4,032        7,500           5,464

Stillwater Designs

<u>Production Budget for S12L5 </u>

For the Year Ended December 31, 20X1

1,680

                                                    1st Qtr.         2nd Qtr.      3rd Qtr.       4th Qtr.

Sales                                              1,820            1,960          7,420           5,460

Desired ending inventory               588           2,220           1,638              504  

Total needs                                   2,408           4,180            9,058          5,964

Less: Beginning inventory              (170)              (588)          (2,220)        (1,638)

Units produced                            2,238           3,592            6,838         4,326

Explanation:

Production Budget shows the quantities of finished goods that must be produced to meet expected sells plus any increase of inventory levels that might be required.

8 0
3 years ago
Other questions:
  • SNC has its own, modest internet-based business. However, the company has been approached by Golden Years Nutraceuticals, a much
    11·1 answer
  • Erin collides her 940-kg Mazda Miata into the rear of a 2460-kg pick-up truck which was at rest at the light on Lake Avenue. The
    13·1 answer
  • 7. If your manager asks you to place a call for him or her, what's the best course of action?
    10·2 answers
  • The Sales Discounts Forfeited account ________. Select one: A. represents additional sales revenue B. is a contra Sales Revenue
    14·1 answer
  • When the price of oil ——————
    5·1 answer
  • West Company borrowed $36,000 on September 1, 2016 from the Valley Bank. West agreed to pay interest annually at the rate of 6%
    9·1 answer
  • Apt Adapt Inc. is formed to coordinate the design and delivery of projects and products to help communities cope with the effect
    5·1 answer
  • HELP PLEASE, THIS IS TIMED!!!!!!​
    10·1 answer
  • Phelan Systems Corporation is estimating activity costs associated with producing disk drives, tapes drives, and
    13·1 answer
  • From a macroeconomic perspective, a payment made by a foreign firm to a u. S. Investor looks just like an:
    6·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!