The Chinese restaurant failed to realize the importance of "word-of-mouth marketing."
<h3>What is word-of-mouth marketing?</h3>
Whenever a consumer's interest inside a company's service or product is reflected in their regular conversations, this is referred to as word-of-mouth marketing (also WOM marketing). Basically, it is free promotion brought on by consumer experiences, which are typically above and beyond their expectations.
Some key features regarding word-of-mouth marketing are-
- Word-of-mouth marketing occurs when customers recommend a business's goods or services to their friends, relatives, and other people they value highly.
- WOM marketing is among the most effective kinds of advertising since 88% of consumers prefer suggestions from their friends than those in traditional media.
- By exceeding customer expectations with a product, delivering first-rate customer service, and providing consumers with insider knowledge, businesses can promote WOM marketing.
- The finest word-of-mouth marketing methods, according to Word of Mouth Marketing Association (WOMMA), are sincere, credible, sociable, repeatable, measurable, and respectful.
To know more about the word-of-mouth marketing, here
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Leon is best described as late majority, who are usually influenced by group norms. You can see that here as well - he didn't plan on buying that product, but he was influenced by the group of people around him, his friends, who have all bought it and recommend it to Leon to buy as well. He is "late" because he didn't purchase it immediately, but belongs to the majority, because most people will buy the product nevertheless.
Jenna’s reason in regards of the job specialization in her
business class is that the organization is likely to be too large for an
individual or one person to do everything in an organization that is why each
individual has his or her duties and departments assigned to complete certain
tasks and keep the organization from running.
$3.56 is the capital gain
<u>Explanation:</u>
<u>Credenze industries
</u>
The Dividend = 1.70 , Cost of capital = 9% , Selling price =62 , calculation of Expected capital gain =?
<u>In order to calculate the Present market price (PM) ,
</u>
Let the PM (Present market value) = x
The Cost of equity = the change in market price + dividend

=> X = $ 58.44 .
Therefore, the Capital Gain that has been gained is = $ 3.56
I can't understand what u write