Answer:
C) situation analysis
Explanation:
Situation Analysis are methods used by managers to evaluate their internal and external environment to understand challenges faced by the business, and opportunities to exploit.
At Squeaky Clean was a situation analysis was done and it was discovered that high turnover of wash attendants was affecting customer confidence in their business (internal environment).
Also a competitor had an additional service, that is frequent cleaner card (external environment).
The management will use this information to better serve their customers, so that they would achieve their goal of increasing its repeat customers by 30% over the next year.
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If it is a choice, then you are deciding between two or more options. The opportunity cost of whatever you decide means you have chosen the best option, with the next best option foregone.
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Answer:
The answer is: B) reverse the decision due to the trial judge's legal error.
Explanation:
The judge made a mistake by admitting witness's personal opinions on the accused party, e.g. Stewart is a bad person with no integrity. This type of opinions should not be admitted in court, by doing so, the judge allows the possibility of Stewart appealing the decision and winning the appeal due to this specific legal error.
