Answer:
C. Firms manage customer touch points to maximize customer loyalty
Explanation:
Customer relationship management(CRM) entails technology used by businesses to interact with their customers in order to concertize their loyalty to the business. CRM is not used for existing customers alone. It is also used to communicate with potential customers, lure them in and turn them to customers.
The major objective of CRM is to retain customers confidence in the brand and equally profit from their interaction with the company.
So option c is correct because CRM helps firms customer touch points to maximize customer loyalty
Answer:
C. biased, understating the effectiveness of the diet.
Explanation:
As the company promises the population of America which is too huge, just on the study based on 20 employees of the company itself.
This clearly means that the company is trying to sell the product with false reports as the sample size of study is to small to represent entire American Population.
Further that too the employees could be influenced to get the false results.
As since the employees could be influenced and that the results can be altered accordingly, the report is biased, and is misleading.
Most major forms of advertising contain both visual and verbal elements.
Answer: entrepreneur; self disciplined
Explanation:
1. Given Pepe's willingness to accept the risks of opening and running Pepe's Pizzazzeria, he is clearly an example of an entrepreneur.
An entrepreneur is one who goes into a business despite knowing that there'll be risk along the way and uses the resources available to achieve his aim.
2. Pepe remains confident and enthusiastic even though his colleagues have poked fun at his ideas. This shows that Pepe is self disciplined. He knows what he wants and won't let any negative comments from anyone affect him.
Werner issues bonds at a discount. the related discount account should be classified as a Contra Liability.
A contra liability account in finance is one that has a debit made against it with the specific intent of offsetting a credit made to another liability account. Liabilities are reduced by contra liabilities, which have a negative balance. In other words, an asset or liability's book value is modified using the contra liability account. A contra asset account is not categorized as either an asset or a liability because it does not represent long-term value or a potential obligation.
Among the accounts with a contra-liability is Discount on Bonds Payable, Bond issue expenses, Discount on Payable Notes.
Learn more about Contra Liability here.
brainly.com/question/14414821
#SPJ4
