Tim's manager has asked him to outsource several customers service jobs at the company where he works. Where will Tim find these
outsourced people to fill the customer service positions? (A) From other countries.
(B) Within the company where Tim works.
(C) At the competing company across the street.
(D) In his friends and family circle.
I know this isn't answering your question but i think you will find it useful to visit the link pasted below. i just visited it and it explains pretty much everything about this.