You would go to an ophthalmologist (eye doctor). 
        
                    
             
        
        
        
and tomorrow 
At least you know I can help 
 
        
             
        
        
        
I think the answer would be honors & activities. Because getting a prize or awards could be consider an honor. & Plus it doesn't make any sense with the other options.
        
             
        
        
        
Answer:
The main points of agreed procedures for handling complaints are: treat all complaints positively and seriously. make it as easy as possible for individuals to complain. if necessary, provide support for an individual to make a complaint.
Explanation: