You would go to an ophthalmologist (eye doctor).
and tomorrow
At least you know I can help
I think the answer would be honors & activities. Because getting a prize or awards could be consider an honor. & Plus it doesn't make any sense with the other options.
Answer:
The main points of agreed procedures for handling complaints are: treat all complaints positively and seriously. make it as easy as possible for individuals to complain. if necessary, provide support for an individual to make a complaint.
Explanation: