Answer:
Being critical by a patient's personal life.
This is difficult. Still, i am going with A because Jana is proud and feels more emotional about what she likes than the other choices do.
Answer:
I would reply to Ms Gracia that Yes If she wanted to achieve excellent rating from patients then Bureaucracy could help Riverband accomplish this goal. This is one of the famous theory of management given by Max weber.
Colic is always a possible cause, however it is pretty normal for babies to experience crying as stomach pain is inevitable. It could also be the formula milk the baby is drinking, trying lactose free formula may be a solution.