From the information in the scenario presented, Jamie is showing very common symptoms of depression. Because of this and the friends she is surrounded by, she is at high risk for developing a substance abuse disorder alongside her progressing depression. Out of the options presented, talking to her softball coach, who we assume is an adult trusted by both Kara, would be the best option. This is because this adult can not only help guide Kara through her relationship with Jamie, this adult could talk to Jamie and get her the help that she needs.
Because they are either ignorent and do not understand what they are doing or they do not see theirs lives as wonderful, they are trying to escape something that is going on that they do not want to deal with